PRIVACY POLICY
1. Introduction
Happyness Coaching Services ("Happyness") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our services, including coaching, mentoring, and training services. By using our services, you agree to the terms of this Privacy Policy. We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and its principles.
1.1. Accountability (Principle 1)
Happyness is responsible for personal information under its control and has appointed a designated individual to be accountable for the organization's compliance with PIPEDA principles. If you have any questions or concerns about our privacy practices, please contact our designated privacy officer at happynesspeopledevelopment@gmail.com.
2. Information We Collect
2.1 Identifying Purposes (Principle 2)
The purposes for which personal information is being collected will be identified by Happyness before or at the time of collection. We may collect the following types of personal information:
-
Information you provide during registration, such as your name, address, phone number, and email address.
-
Information generated through the provision of our services including the results of assessments and tests administered for the purpose of providing our services.
-
Information from your interaction with our services, including device ID, device type, geographic location, computer connection information, page views, traffic, URL, IP address, and ad data.
-
Information collected through cookies, web beacons, and similar technology.
-
Information we may receive or collect about you from third parties, such as demographic data, navigation data, additional contact data, and additional data about you from other sources, such as public authorities, to the extent permitted by law.
3. How We Use Your Information
3.1 Consent (Principle 3)
The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate. We may use your personal information for the following purposes, in accordance with PIPEDA principles:
To enhance your experience with our services, allowing you to more easily find what you are looking for.
To provide you with news, special offers, and other relevant information.
To communicate with you, such as responding to questions, soliciting feedback, providing technical support, and informing you about product or promotional offers
3.2 Limiting Collection (Principle 4)
The collection of personal information is limited to that which is needed for the purposes identified by Happyness. Information is collected by fair and lawful means.
4. Disclosure of Your Information
4.1 Limiting Use, Disclosure, and Retention (Principle 5)
We may disclose your personal information in the following circumstances, in accordance with PIPEDA principles:
-
To our partners, agents, or advertisers in aggregated, non-personally identifying form.
-
To third parties when we are legally required to do so.
-
To third parties in a deidentified manner for the purpose of professional certification.
-
To third parties with your consent, which will generally be obtained at the time we collect the information
Personal information can only be used or disclosed for the purposes for which it was collected, unless the individual consents otherwise or it is required by law. Personal information must only be kept as long as required to serve those purposes.
5. Security of Your Information
5.1 Accuracy (Principle 6)
Personal information must be as accurate, complete, and up-to-date as possible in order to properly satisfy the purposes for which it is to be used.
5.2 Safeguards (Principle 7)
We are committed to keeping your information secure and maintaining its accuracy, in accordance with PIPEDA principles. We make all commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. Personal information is collected and stored by us in a secure manner.
6. Access, Modification, and Removal of Your Information
6.1 Openness (Principle 8)
Happyness makes detailed information about its policies and practices relating to the management of personal information publicly and readily available.
6.2 Individual Access (Principle 9)
You may contact us at any time to request a copy of the personal information we have about you, or to ask us to modify or remove your information from our database, in accordance with PIPEDA principles. We will take all reasonable steps to verify your identity before taking any action in respect of such requests.
7. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our business processes, current acceptable practices, or legislative or regulatory changes, in accordance with PIPEDA principles. We encourage you to periodically review this Privacy Policy to ensure you are aware of any changes.
8. Challenging Compliance (Principle 10)
If you have any concerns about our compliance with PIPEDA principles, you may address your challenge to our designated privacy officer at happynesspeopledevelopment@gmail.com. We will investigate all complaints and take appropriate measures to resolve them.
